Privacy Policy

1. Acceptance of Privacy Policy

Welcome to MyK12PensionEdu.com (“MyK12PensionEdu” “we” or “us” or “our”) and our Privacy Policy (“Privacy Policy”). This Privacy Policy is important and affects your legal rights, so please read carefully.

By accessing or using MyK12PensionEdu.com and various related websites and services (collectively, the “MyK12PensionEdu Services”), you agree to be bound by this Privacy Policy and all of the terms incorporated herein by reference. By using the MyK12PensionEdu Services and/or submitting or collecting any personal data via the MyK12PensionEdu Services, you accept and expressly consent and agree to our practices surrounding the collection, use, and sharing of your personal information in accordance with this Privacy Policy. If you do not consent and agree with the terms of this Privacy Policy, you cannot, and we do not authorize you to, access, browse, or use the MyK12PensionEdu Services.

Our processing of personal information, such as your name, address, e-mail address, or telephone number, shall be undertaken consistent with the requirements of applicable privacy laws, including, but not limited to, the California Consumer Privacy Act (“CCPA”), the General Data Protection Regulation (“GDPR”), the UK General Data Protection Regulation (“UK GDPR”), and the Canadian Personal Information Protection and Electronic Documents Act (“PIPEDA”).

2. Information We Collect

2.1. Personal Information We Collect Directly from You

We receive personal information directly from you when you voluntarily provide us with such personal information, including, without limitation, the following:

1. personal information (such as your e-mail address and phone number);
2. company and agency information (such as your agency, department, and employer); and
3. other identifying information that you voluntarily choose to provide to us, including without limitation unique identifiers such as passwords, and personal information in messages you send to us.

We may also collect additional information, which may be personal information, as otherwise described to you at the point of collection or pursuant to your consent.

2.2. Information We Automatically Collect When You Use Our Site

In order to access and use certain areas or features of the MyK12PensionEdu Services, you consent to our collection and use of certain information about your use of the MyK12PensionEdu Services through the use of tracking technologies or by other passive means. Your consent to our access and use of this “passively collected” information includes, but is not limited to, the domain name of the website that allowed you to navigate to the MyK12PensionEdu Services, search engines used, the internet protocol (IP) address used, the length of time spent on the MyK12PensionEdu Services, the pages you looked at on the MyK12PensionEdu Services, other webpages you visited before and after visiting the MyK12PensionEdu Services, the type of device and/or internet browser you have, the frequency of your visits to the MyK12PensionEdu Services, and other relevant statistics (collectively “Traffic Data”).

3. How We Collect Information

We collect information (including personal information and Traffic Data) when you use and interact with the MyK12PensionEdu Services, and in some cases from third party sources. Such means of collection include:

• When you use the MyK12PensionEdu Services’ interactive tools and services;
• When you voluntarily provide information in free-form text boxes through the MyK12PensionEdu Services or through responses to surveys, questionnaires and the like;
• If you use a location-enabled browser, we may receive information about your location and mobile device, as applicable;
• Through Cookies, web beacons, analytics services and other tracking technology (collectively, “Tracking Tools”), as described below; and
• When you use the “Contact Us” function on the MyK12PensionEdu Services, send us an email or otherwise contact us.

4. Tracking Tools, Behavioral Advertising, and Opt Out Options

4.1. Tracking Tools

We may use tools outlined below in order to provide the MyK12PensionEdu Services, advertise to, and better understand users.

• Cookies: “Cookies” are small computer files transferred to your computing device that contain information such as user ID, user preferences, lists of pages visited and activities conducted while using the MyK12PensionEdu Services. We use Cookies to improve or tailor the MyK12PensionEdu Services, customize advertisements by tracking navigation habits, measuring performance, and storing authentication status so re-entering credentials is not required, customize user experiences with the MyK12PensionEdu Services, and for analytics and fraud prevention.
• Web Beacons: “Web Beacons” (a.k.a. clear GIFs or pixel tags) are tiny graphic image files embedded in a web page or email that may be used to collect information about the use of our MyK12PensionEdu Services, the websites of selected advertisers and the emails, special promotions or newsletters that we send.
• Web Service Analytics: We may use third-party analytics services in connection with the MyK12PensionEdu Services to help make the MyK12PensionEdu Services easier to use.
• Mobile Device Identifiers: Mobile device identifiers help MyK12PensionEdu learn more about our users’ demographics and internet behaviors in order to personalize and improve the Site.

4.2. Behavioral Advertising

We may use a type of advertising commonly known as interest-based or online behavioral advertising. This means that some of our partners use Tracking Tools to collect information about a user’s online activities to display MyK12PensionEdu ads to the user based on the user’s interests.

4.3. Options for Opting out of Cookies and Mobile Device Identifiers

If we process Cookies based on your consent, you have the right to withdraw your consent at any point in time by contacting us. You may opt out of receiving certain Cookies and certain trackers by visiting the Network Advertising Initiative (NAI) opt out page or the Digital Advertising Alliance (DAA) opt out page.

4.4. How MyK12PensionEdu Responds to Browser “Do Not Track” (DNT) Signals

Not all browsers offer a DNT option and there is currently no industry consensus as to what constitutes a DNT signal. For these reasons, many web service operators, including MyK12PensionEdu, do not proactively respond to DNT signals.

5. How We Use Your Information

We do not engage in automated decision making. We may use information to better understand who uses the MyK12PensionEdu Services and how we can deliver a better user experience. Specifically, such use may include:

• Providing you with the products, services and information you request;
• Corresponding with you;
• Providing, maintaining, administering or expanding the MyK12PensionEdu Services, performing business analyses, or for other internal purposes to support, improve or enhance our business;
• Sending you information about MyK12PensionEdu or our products or services;
• Showing you advertisements, including interest-based or online behavioral advertising;
• Fulfilling our legally required obligations, such as preventing, detecting and investigating security incidents and potentially illegal or prohibited activities;
• Protecting against or deterring fraudulent, illegal, or harmful actions; and
• Enforcing our Privacy Policy and other agreements.

If you provide your mobile number and consent, we may send you text (SMS) messages related to appointment scheduling, confirmations, reminders, follow-up, or other communications regarding the services you requested. You may opt out of SMS messages at any time by replying “STOP” to any message. Message and data rates may apply.

5.1. Mobile Phone Number Usage and Sharing

When you provide your mobile phone number to schedule an appointment, we share your mobile phone number with the service provider who will fulfill your appointment request. Your mobile phone number will NOT be shared with third parties or affiliates for marketing or promotional purposes unrelated to your appointment.

6. How We Share Your Information

In certain circumstances, and in order to perform the MyK12PensionEdu Services, we may share certain information that we collect from you:

• We sell your personal information to third parties that have an agreement in place with MyK12PensionEdu to enable such third parties to schedule appointments with you for the services you request.
• We may share your personal information with our partners to customize or display our advertising.
• We may share your personal information and/or Traffic Data with our partners who perform operational services and/or who make certain services, features or functionality available to our users.
• We may transfer your personal information to another company in connection with a proposed merger, sale, acquisition or other change of ownership or control by or of MyK12PensionEdu.
• We also may need to disclose your personal information if we determine in good faith that such disclosure is needed to comply with applicable law, regulation, court order or other legal process; protect the rights, property or safety of you, MyK12PensionEdu or another party; or enforce this Privacy Policy or other agreements with you.

7. Storage and Security of Information

Please note that any information you send to us electronically may not be secure when it is transmitted to us. We recommend that you do not use unsecure channels to communicate sensitive or confidential information to us. Please be aware though that, despite our best efforts, no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” Any information you send us through any means is transmitted at your own risk.

8. Your Choices

You can always choose whether or not to provide personal information through the MyK12PensionEdu Services. However, if you choose not to disclose certain personal information, you may not be able to register as a user of the MyK12PensionEdu Services, which may limit your access to certain portions of the MyK12PensionEdu Services. We will not discriminate against you for exercising any of your rights.

8.1. California Privacy Rights

In the preceding 12 months, we collected and disclosed for a business purpose the following categories of personal information about California consumers: Identifiers (name, address, e-mail address, IP address); Personal information categories listed in the California Customer Records statute (name, professional and employment-related information); Internet or other similar network activity (browsing history, search history, interactions with the Services); Geolocation data; and Professional or employment-related information.

Your Rights. Where applicable, if you are a California resident you may have the following rights under the CCPA: Right to Know/Access; Right to Delete; and Freedom from Discrimination. To make a request in relation to the above rights, please contact us using the information in Section 13 below.

8.2. Canada, European Union and United Kingdom Privacy Rights

If our processing of your personal information is subject to the GDPR, UK GDPR, and/or PIPEDA, you may have the following rights: the right to request a copy of your personal data; the right to request correction; the right to request erasure; the right to withdraw consent; the right to request restriction on further processing; the right to object to processing; and the right to lodge a complaint with a data supervisory authority.

9. How Long We Retain Your Information

We retain personal information about you for as long as necessary to provide you the MyK12PensionEdu Services. In some cases, we retain personal information for longer, if doing so is necessary to comply with our legal obligations, resolve disputes or collect fees owed, prevent fraud, or enforce this Privacy Policy. Afterwards, we retain some information in a de-identified and/or aggregated form but not in a way that would identify you personally.

10. Information Provided on Behalf of Children and Others

The MyK12PensionEdu Services is not intended for use by children and individuals under the age of 18 are prohibited from using the MyK12PensionEdu Services. MyK12PensionEdu does not knowingly collect any information from children. If you are under 18, please do not attempt to use the MyK12PensionEdu Services or send any personal information about yourself to us. If you are a parent or legal guardian of a minor child, you may use the MyK12PensionEdu Services on behalf of such minor child in compliance with this Privacy Policy.

11. Third Party Web Services

The Site contains links to or embedded content from third party web services. A link to or embedded content from a non-MyK12PensionEdu web service does not mean that we endorse that web service or the persons or entities associated with it. If you decide to visit a third party web service, you are subject to the privacy policy of that third party web service and we are not responsible for their policies and practices.

12. Updates and Changes to Privacy Policy

The effective date of this Privacy Policy is set forth at the top of this webpage. We will notify you of any material change by posting notice on this webpage. Your continued use of the MyK12PensionEdu Services after the effective date constitutes your acceptance of the amended Privacy Policy. IF YOU DO NOT AGREE TO FUTURE CHANGES TO THIS PRIVACY POLICY, YOU MUST STOP USING THE MyK12PensionEdu SERVICES AFTER THE EFFECTIVE DATE OF SUCH CHANGES.

13. Contact Us

If you have any comments, concerns or questions about this Privacy Policy, please contact us through the appointment scheduling form on the home page.